About Achisomoch

Achisomoch Aid Company Limited (AAC) is a London based charity established more than 40 years ago, that provides highly efficient services and innovative solutions to clients and charities. We currently receive over £50Million of donations from 3,500 clients and donate grants to some 2,500 charities around the world.

We are seeking to recruit a Product Manager to primarily ensure that our online products continue to offer the best service for our clients.

The successful candidate will have previous experience in a similar role developing online solutions for users, be numerate and IT literate, have a high level of oral and written communication skills. Customer related experience is also desirable. You will be a key part of our small team.

Further details:

The aim of AAC is to facilitate the giving of charity more efficiently and easily by creating a bridge between our clients and worldwide charities.  Clients use their account to donate directly to charities, with all the features of a bank account – cheque books, regular statements, on-line access, online charity donations, interactive queries on their account, low balance messages by SMS or email, and a help line that’s second-to-none.

Vacancy description:

The Product Manager will manage the lifecycle of new features for our online products, namely our online system for clients and charities as well as our app. The Product Manager will also be instrumental in helping to identify new features to enhance our client experiences. Experience, especially in working to bring new features and products to life is crucial for this role.

Responsibilities include:

• Working with AAC IT team, developers & external agencies
• Manage project lifecycle from project idea to roll out for clients including creating timelines and roadmaps for developing the product
• Identifying new features for our clients and charities
• Assistance with the marketing strategy for AAC
• Documenting and communicating new features
• Taking part in cross departmental meetings
• Contributing towards product strategy and vision
• Collecting analysing and responding to user feedback
• Gathering and evaluating ideas and opinions
• Planning new features and changes to a product and demonstrating new ideas and features to stakeholders
• Inspiring and enthusing colleagues and users of the product
• Other tasks commensurate with the role and experience

Qualifications/ experience required: ​

• Understands IT project life cycles
• Worked with and as part of IT teams with developers and designers
• Understands the UI/UX experience of clients
• 1-2 years’ experience in a similar role
• Strong organisational skills and an ability to prioritise multiple tasks
• Strong communication skills and an ability to interact effectively at all levels within the organisation
• Numerate, with strong attention to detail and ability to follow processes and procedures
• IT literate
• Ability to build and maintain good relationships with all colleagues
• Ability to make decisions based on feedback from colleagues and clients

Profile of the ideal candidate:

• Exceptional attention to detail and ability to multi-task.
• Strong communication and interpersonal skills;
• Good eye for UX/UI design
• Ability to maintain a professional and patient demeanour at all times;
• An ability to take the initiative with the determination to see tasks through until completion.
• Understanding of the UK Jewish charity sector & Jewish community

Remuneration:

A good reward package that is commensurate with experience

If you are interested in applying for the role, please send your cover letter & CV by email to
recruitment@achisomoch.org

The closing date for applications is Friday 16 December 2022.