Standard AAC Benefits:
Unique Benefits to this account type:
A small commission is charged on all payments into the account, depending on the size of the donation and the number of vouchers written. The standard rate is 5% reducing for larger donations.
You get monthly statements by email. You can get daily updates/warnings by sms or email. You can log onto the secure client areas to check on the status of all your donation – and make requests for new donations. Finally you can just phone the office.
In the case of written vouchers, the response time depend on when the charity present the voucher to us for redemption. At that point it is normally a day or two. We use BACS and emails to notify the charity that it has been paid.
Clients may communicate with us using e-mail (firstname.lastname@example.org) or phone during Office hours, Monday – Thursday: 9:30 am – 5:00 pm and Friday: 9:30 am – 12:00pm.
We make regular transfers to bona-fide international charities, using an exchange provider that provides competitive rates with minimal charges and fast service.
You can find out more about Gift Aid here.